Shipping Policy

Dispatch, delivery, shipping charges and delivery-problem handling for NOIRX Coffee.

Last updated: 30 September 2026

1. Service area

We ship to serviceable pin codes in India. An order may be cancelled and refunded if the address is not serviceable.

2. Dispatch

Coffee is roasted to order. We normally dispatch within 3 working days after payment confirmation. Working days exclude Sundays and public holidays at the dispatch location.

3. Delivery estimate

Delivery normally takes 3–7 working days after dispatch. Remote locations, weather, public holidays, courier disruption, regulatory checks or other events outside reasonable control can cause delays.

4. Shipping charge

Shipping is free when the merchandise subtotal is ₹999 or more. For a subtotal below ₹999, a ₹60 shipping charge is added. The exact charge and final total are shown in the cart before payment.

5. Tracking and delivery

Where tracking is provided by the courier, we will share it by the contact method available to us. Please provide a complete address and reachable phone number. If a shipment is returned because the address was incorrect or repeated delivery attempts failed, reasonable re-shipping charges may apply.

6. Missing or materially delayed orders

If tracking has not moved for an unreasonable period or the order is not delivered within the expected window, contact us with the order reference. We will investigate with the courier and, where the shipment is confirmed lost or undeliverable, arrange a replacement or refund as appropriate.

7. Contact

Email: vanshboon@gmail.com. Call/WhatsApp: +91 93549 08305.